To
Order:
Simply
scribble down what
you may need and give us a call!
Tel
: (801)
518-3937
Fax :
(801) 563-1277
We do
NOT offer general technical support via the phone. We are more than
happy to offer product support for items you have purchased from us or
are considering, but we cannot help with general questions, especially
during the busy spring/summer months.
Email:
kurt@cruiseroutfitters.com
Mailing
Address:
Cruiser
Outfitters
8859 South
1275 East
Sandy, Utah
84094
By
appointment
only please.
ATTENTION
-
We Will Be Closed The Following:
5/16 - 5/17/08 - San Rafael Swell
6/13 - 6/14/08 - Wasatch Cruisers Monthly Run
6/20 - 6/21/08 - West Desert Run
6/30 - 7/5/08 - Summer Vacation/Inventory (limited availability)
8/14 - 8/16/08 - Wasatch Cruisers Monthly Run
8/23 - Trail Ride
Hours
of Operation*:
Mon-Fri
- 9:00am - 6:00pm
Saturday
- 10:00am - 2:00pm
*These
hours are a "guideline"
rather than a rule. Often time we are out on local deliveries, pickups,
or meetings. If you reach us during (or after) our regular hours. Please
leave a SINGLE message and we will get back to you in the order
they are
received. Please
schedule an
appointment if you plan to stop by and visit us.
Payment
Options:
We accept
the following forms of payment:
VISA
Mastercard
Discover
Novus
Paypal (Orders under $500 ONLY)
US Currency
US Issued Money Order (allow time for bank to clear funds)
US Issued Personal Checks (allow time for bank to clear funds)
Returns:
All returns
must pre
approved, call or email for more information. All returns are subject
to
applicable re-stocking (20%) and credit card fees. Shipping and
handling
fees are not covered by our return and warranty policy. You must be the
original purchaser and have a copy of the invoice or the invoice
number.
No refunds or exchanges after 30 days or if the item has been installed
or abused.
All
items returned must have all components and be in the original
packaging.
No refunds on special orders or discontinued items. All returns are
paid
via in-store credit or company check addressed to the original
purchaser
of the product. Warranty designations are made ONLY by the
manufacturer.
Purchaser is responsible for shipping costs to us, and we will pay for
shipping costs back to the manufacturer and return costs to customer
(by
UPS ground), if manufacturer honors any warranty. A restocking fee may
apply if the item does not meet all requirements or reboxing is
required.
Please allow up to 30 days for all returns to process and reimbursement.
Pricing:
Prices
are subject to
change at an time without prior notice. We make every effort possible
to
keep the web site up to date with respect to vendor price increases,
etc.
For most up to date pricing information, please call or email.
Shipping
Damage & Missing Parts:
Please inspect your order
immediately after receiving it. Check to ensue part numbers are
correct, parts are not missing or incomplete. Keep the original
shipping packaging and all damaged parts. If any discrepancies are
found, please call immediately to resolve the situation. We are unable
to replace lost or damage parts reported more than one week from the
delivery
date.
Shipping
Information:
Every
effort is made
ship orders as soon as possible. However please remember that some days
we are unable to ship due to carrier delays, supply problems, weather
related
delays, etc. Please allow adequate time for your order to arrive. We
fully
insure all outgoing shipments, please call us immediately if you find
any
shipment damage. Please ask for details when ordering.
All
international orders
will be shipped & insured for full stated value as to protect your
parts during shipment. Cruiser Outfitters is in no way responsible for
duties, import taxes, and or other fees accrued in destination country.
Please allow extra time for ALL international deliveries as we do NOT
ship
USPS on a daily basis. Please ask for details when ordering.
Cash on
delivery (COD)
orders are subject to an additional fee as declared by UPS. Please ask
for details when ordering. COD payments are accepted in the form of
money
order or bank issued cashiers checks only, sorry no personal checks.
Canada
Orders to
Canada will
ship via United States Postal Service unless otherwise agreed upon at
the
time of order. U.S.P.S. does NOT have the tracking abilities of
UPS/Fed-Ex,
please allow adequate time for shipment to arrive. All packages will be
insured for the full replacement value of the packages, the customer is
responsible for all shipping, insurance, brokerage, duties, taxes, etc.
By ordering from Cruiser Outfiitters, the customer agrees to these
terms.
Central/South
American
We are not
currently
setup to ship direct to South/Central American countries. We require
the
buyer (you) to choose a US based exporting agent to handle the
international
shipping.
Europe/Asia/Russia/Other
We are not
currently
setup to ship direct to overseas foreign countries. We require the
buyer
(you) to choose a US based exporting agent to handle the international
shipping.
Product
Warning
& Liability Disclaimer:
All parts
sold by Cruiser
Outfitters are for off road racing purposes only and should not be used
on any street driven vehicle. Modifications of your vehicle in order to
improve performance using the parts sold by Cruiser Outfitters can
result
in dangerous situations that may result in bodily harm. The buyer
hereby
assumes any and all risks associated with any such modifications and
fabrication.
Cruiser Outfitters will not accept any responsibility for personal
injury
or property damage arising from the failure of any parts manufactured
or
sold by Cruiser Outfitters.
Due to
the nature of used
parts, all parts are shipped "as-is" with no warranty. We do our
best
to inspect and clean parts prior to shipping, however many parts cannot
be deemed "good" until installed (i.e.: gauge clusters, etc.). Please
ask
for details when ordering. Any and all returns must be authorized prior
to any credit being issued.
Cruiser
Outfitters, cruiseroutfitters.com,
its owners, contributors, employees and agents will not be held liable
for damages and or injury under any circumstances for information
presented
accordingly. Furthermore, said agents reserve the right to
modify/remove/edit
all information accordingly.
Some
products are not
legal for sale or use on pollution controlled motor vehicles.
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